A Privacy Policy outlines how a company collects, uses, and manages a customer's personal data. In Canada, it must comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), ensuring transparency about the types of personal information collected, reasons for its collection, and how it is protected and disclosed.
The Terms of Service (ToS) document defines the rules and guidelines for using a company’s services. It typically includes details on user responsibilities, service conditions, account termination processes, and disclaimers of liability. In Canada, ToS must ensure clarity and fairness to protect consumers, adhering to Canadian consumer protection laws.